Shipping & delivery
Fast, free shipping across the contiguous United States, with clear delivery expectations from checkout to your door.
Carrier conditions and peak seasons may occasionally affect delivery timing.
- Shipping cost
- Free
- Delivery window
- 3–7 business days after shipment
- Fulfillment
- Amazon Logistics
Shipping overview
We keep delivery simple: eligible orders ship free, Amazon Logistics handles fulfillment, and the best-fit carrier completes the delivery.
Free shipping on all eligible orders.
Most packages arrive 3–7 business days after shipment.
Amazon Logistics selects the carrier that works best for each order.
How delivery works
Your shipment is prepared. Amazon Logistics fulfills your TAILI order.
A carrier is selected. The logistics partner chooses the best-fit delivery service.
Your order arrives. Most deliveries arrive within 3–7 business days after shipment.
Delivery coverage
We currently deliver within the contiguous United States only.
Contiguous United States
Free shipping applies to eligible addresses in the contiguous U.S.
Not supported shipping areas
The locations below are not currently eligible for delivery.
- Alaska
- American Samoa
- Guam
- Hawaii
- The Marshall Islands
- The Northern Mariana Islands
- Palau
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas (AA)
- Armed Forces Europe (AE)
- Armed Forces Pacific (AP)
Order questions
Answers to the delivery situations customers ask about most.
How will my delivery be shipped?
Amazon functions as our logistics partner to ship TAILI products. They will choose the carrier that works best for customers.
Where do we ship from?
24300 Nandina Ave
Moreno Valley, CA 92551-9534, US
Will multiple items arrive together?
We try to deliver all items together, but some products may ship separately depending on logistics options. You will receive a shipment notification email once each item ships.
Can I change the delivery address after it ships?
Unfortunately, we cannot change the shipment once the package is en route.
What if I receive a different product?
Please contact customer support at customersupport@tailigo.com.
Need help with an order?
Include your order details so our support team can help more quickly.