Privacy Policy

Effective Date: DEC 16, 2021

Introduction and Overview

This Privacy Policy ("Policy") explains how your personal information is collected, used, shared and processed when accessing this website or using other services provided by its operator, including any written or electronic communications and purchases performed (collectively, the "Services") as well as the rights and choices you have associated with that information.

The Services include any services provided via this website, located at taili-store.myshopify.com (the "Site"), our accounts and fan pages on social media platforms (the "Social Media Accounts"), and any other websites, pages, features, or content owned and operated by the Company that hyperlink to this Policy.

The company selling the products via the Site and providing the Services (and therefore, the payment collection entity) is Guangdong TAILI Technology Group Co., Ltd. BUILDING A, 2 OF NO.40, HUBINBEI ROAD, SHIQI DISTRICT, ZHONGSHAN CITY, GUANGDONG PROVINCE, CHINA.

Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services.

By using our Services, you accept the Terms and Conditions and Privacy Policy on the site you are using.

Right to modify this Policy: We may change this Policy from time to time, to reflect how we are processing your data, and if we make changes, we will notify you by revising the effective date or last modified date at the top of this Policy. If we make significant changes that materially affect your privacy rights, we will provide advanced notice and make that clear on the TAILI website, or by some other means of contact such as email, so that you are able to review the changes before you continue to use the Services. If you do not agree with the modified Policy, please discontinue use of the Services immediately.

Instant information: In addition, we may provide you with real time disclosures or additional information about the personal information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your personal information.

What information do we collect?

1. Information Provided by Users

  • Your Account information: You provide your email, or log in for a third-party account (like Facebook), to create an online or application account ("Account") or subscribe to our communications. If you refuse to provide such information, you may not be able to use the Services properly. When creating your Account, you may be asked to enter certain information, such as: your name, avatar, age, gender, address, telephone number and email address.
  • Payment information: Third-Party Payment Processor: We use a third-party payment processor (currently Paypal) to assist in securely processing your personally identifiable payment information. When you place an order through the Services, the credit card information that you provide is encrypted and transmitted directly to Paypal. We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. You may find out more about how Paypal stores and uses your credit card information by accessing Paypal’s privacy policy.
  • Customer Support: When you contact us, you can provide us with information about your use of the Services, including information about the TAILI Store and/or consumer products ("Products") that you own and contact details, so that we can provide customer support. For example, you can send an email to Customer Support that contains information about how to use our vacuum storage bags, and other issues.

Cookies:

Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about Device, such as: user settings, browsing history, and activities conducted while using the Services.

Our Services use the following cookies:

Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to use your Account.

Analytical/ performance cookies, which allow TAILI to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.

Functionality cookies, which TAILI uses to recognize you when you return to the Services.

To learn more about cookies and web beacons, visit www.allaboutcookies.org.

Analytics services: TAILI also uses analytics services, such as Google Analytics, to collect and analyze your information. Generally analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout

Do Not Track Disclosure

Unless legally required, we do not commit to honoring "Do Not Track" signals in your browser because honoring it would prevent much of the tracking and disclosures described in this Privacy Policy.

Third-Party Information

We collect and use information obtained from Facebook, Google, Amazon, and other accounts you use to login to the Services ("Third-Party Accounts"), such as: your name, your user name or handle, birth date, picture, and other details you may have on your Third-Party Account profile. We do not have access to your Third-Party Account passwords.

Children's and Minors' Privacy

Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 16 or minors (as defined by applicable national laws). If you are a minor, please do not attempt to fill out our forms or send any personal information about yourself to us. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us immediately to remove the relevant personal information and unsubscribe the minor.

If we become aware that a minor has provided us with personal information, we will take steps to promptly delete such information from our files. As described further in our Terms and Conditions, please do not upload photographs showing other people, in particularly if they are minors.

  • Access, Rectification and Deletion of your Personal Information. You may withdraw your consent to collect, use, and/or disclose your personally identifiable information held or controlled by us by submitting a request to customersupport@tailigo.com. Based on the extent to which you withdraw your consent, the functionality of your Account, Products, and Services may be effected, including loss of access or use of your Account, Products, and/or Services.
  •  Unsubscribe from Our Marketing Communications. If you no longer wish for us to use your email account to send you marketing emails or non-transactional promotional materials, please directly click on the unsubscribe link at the bottom of any of our email messages to you.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions: We use your information to process payments you make through the Services.
  • To send periodic emails: The email address you provide for order processing or for your Account may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related Product or Services information, including sending you updates to our terms and policies and other important messages from time to time. We may also send you marketing and promotional communications we believe might be relevant to your interests.
  • Security and privacy: We use your information to verify Account details and activity. We also use your information to promote the security and privacy of the Services, such as investigating suspicious activities or violations of our terms.
  • Advertising and business information: We may show advertisements to you and others for our Products and third-party products based on the information we have collected from you, such as: what you have installed, accessed, used, and purchased.
  • Accessing Third-Party Accounts: We use your information, including Third-Party Account information, to permit your Products and the Services to access Third-Party Accounts. These Third-Party Accounts may allow you to share personal information through our Services, such as Facebook posts or pictures. Because this kind of information can be public, you should exercise care in what you choose to submit to Third-Party Accounts. Please adjust your Third-Party Account privacy settings appropriately.

How can you contact Guangdong TAILI Technology Group Co., Ltd. Ltd with questions?

If you have any questions or concerns, there are a few ways you can contact us.

Email Us: customersupport@tailigo.com

 

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